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WEB
POLICY
1. All our
goods/services will serve their intended functions.
Terms of Warranty
2. All warranty conditions are stated in the product/services
information provided, unless the manufacturer has provided none.
Prices
3. All our prices are nett. No discounts will be given unless during
promotions.
Delivery services
4. Delivery is within Singapore main island. Deliveries outside of
Singapore will be charged according to the prevailing shipment
rates.
Payment Processing
5. We only accept Cash & cheque payments.
6. We ensure accuracy in our billing as all our transactions are
automatically processed.
Cancellation of Orders
7. We will refund the amount paid if the order is cancelled due to
the unavailability of goods or our inability to deliver the goods
within the agreed time frame.
8. We will not entertain any cancellations once the order is
confirmed and submitted by the customer.
Confirmation of Orders
9. We will telephone or send an electronic acknowledgement to the
customer within 24 hours upon successful submission of the
electronic order. If items ordered are unavailable, a message will
be sent to the customer for further action.
Exchange & Refunds
10. All our goods sold are non-exchangeable and non-refundable.
11. The information provided through this service does not offer
advice of any kind and nothing contained in the service is intended
to constitute professional advice for any means. Advice received via
this service should not be relied upon for any decisions and you
should consult with an appropriate professional for specific advice
tailored to your situation. We assume no responsibility for how you
use the information provided through this service.
12. We make no representations or endorsement about the suitability
of products and services or the timeliness or accuracy of the
information available through this service for any purpose. We and
our suppliers disclaim all warranties and conditions, either express
or implied, including, but not limited to, implied warranties of
merchantability, fitness for a particular purpose, title, and
non-infringement, with regard to the products, services and
information contained on or made available through this service,
including but not limited to the availability of this service, lack
of viruses, worms, trojan horses or other code that manifest
contaminating or destructive properties, or any failure to provide
the service. Although we or our suppliers may update the content on
this service from time to time, please note that information changes
rapidly. Therefore, some of the information may be out of date
and/or may contain inaccuracies or typographical errors.
13. Links to outside sites
This website provides links to other web sites that are not
controlled, maintained or regulated by us, or any organization
affiliated with. We are not responsible for the content of those web
sites. Use of information obtained from those web sites is
voluntary, and reliance on that information should be undertaken
only after an independent review of its accuracy. Reference at those
web sites to any specific commercial product, process or service by
trade name, trademark or otherwise does not constitute or imply
endorsement, recommendation or favoring by us.
14. Selected information extracted from this circulars or this web
site may be occasionally (NOT regularly) used in publications,
whereby actual quoting of no more than one or two sentences (or
paraphrasing) is used, if appropriate reference to the source of the
information is acknowledged.
15. These pages may be freely pointed to from your own personal
pages. You should not copy pages to your own Web site. Many of our
pages are updated frequently and it is confusing if there are
out-of-date copies at other sites.
Pages and images on our site MUST NOT be inlined at your site (for
example, enclosed in a frame residing on your site). Your pages and
the links therein to our site must be designed with this restriction
in mind.
16. Changes to Terms and Conditions in this Agreement
We reserve the right to modify the terms and conditions of this
Agreement at any time, and such modifications shall be effective
immediately upon either posting of the modified Agreement or by
notification to You. You agree to review this Agreement periodically
to be aware of such modifications and Your continued access or use
of the Service shall be deemed Your conclusive acceptance of the
modified Agreement. You agree that these standards for notice of
changes are reasonable.
17. Other product and company names mentioned herein may be
trademarks and/or service marks of their respective owners.
Feedback
We welcome your feedback. Should you feel dissatisfied with any of
our goods or services, please contact us at Tel: (65) 6736 1232,
Fax: (65) 6738 2532, Email:
enquiry@dtemasek.com
Alternatively, customers may refer their complaints to the
BusinessTrust Secretariat if they are not satisfied with the
resolution of the complaint. Complaints can be referred to
BusinessTrust Secretariat
Mr. Ramesh Vakkiprath
35, Selegie Road, #09-25, Parklane,
Singapore 188307
Email:
ramesh@cnsg.com.sg
http://www.commercetrust.com.sg
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